In the event that the Client needs to cancel a scheduled cleaning appointment, forty-eight (48) hours notice to Clean Team of Sarasota County is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give forty-eight (48) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. Canceling more than three (3) consecutive cleanings or more than four (4)total scheduled cleanings, without prior approval of Clean Team of Sarasota County, will be deemed a material breach and allow Clean Team of Sarasota County to cancel the contract and/or pricing agreement or to seek legal remedies.

In the event that Clean Team of Sarasota County needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If Clean Team of Sarasota County fails to give 24-hour notice, client will be offered one free cleaning.

Please note that if service is canceled with less than 48 hours notice by client, OR we are unable to access the home upon arrival, OR we are turned away at the door, a cancelation/lockout fee equal to half the service price will be charged to the credit card on file.